Mail Merge to Outlook E-Mail with Attachments

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Add-in for Word 2007 & 2010 to merge an Excel data file to e-mail with attachments

 

This add-in was inspired by a macro produced by fellow MVP and frequent collaborator Doug Robbins to mail merge a document to e-mail either as an attachment or with attachments (or both). The add-in requires that the data source is an Excel worksheet and that Outlook is available to send the messages. If your version of Outlook is not from the same version of Office as the Word version, then you may experience errors when attempting to merge to the body of an e-mail message.

Version 2.0 brought a complete redesign to the original add-in which has been available for some time, with additional error checking.

Following a suggestion from a user, from version 2.9, I have added the ability to include the contents of a field from the data source in the subject line. This field can be used alone or together with the contents of the 'Subject for the e-mail' text field, and can be placed before or after the content of the text field. When this option is used the text and field are separated by a single space.

The add-in is provided in the form of a DOTM format template. With Word closed extract the template to the Word startup folder. Then restart Word to load it.

Unless you have changed the location it will be

Windows Vista/Windows 7 - C:\Users\[YOUR USER NAME]\AppData\Roaming\Microsoft\Word\STARTUP

Windows XP - C:\Documents and Settings\[YOUR USER NAME]\Application Data\Microsoft\Word\Startup

Alternatively the download includes a self-extracting zip file which will install in the current Word startup folder (with the option to install it elsewhere) and remove any earlier version that happens to be present.

When installed correctly it adds a button to the Mailings tab of the ribbon:

 

Setup the merge document, attach an Excel data source and click the button. Provided the document is correctly configured you will see the following dialog (first illustration) or one of a variety of error messages (listed at the end of this page) which explain where you have gone wrong. This opening dialog will be presented each time you use the function, unless you check the box 'Do not show this dialog on startup'. Thereupon the application will open with the page shown in the second illustration below.

There are five pages to the userform:-

 

 

The page missing from the above illustrations is the Message page. The contents of which will vary according to selected options. This will be discussed in greater depth later.

When run, the macro checks the registry to ascertain whether Outlook is configured to spell check messages before sending. If this option is selected, the user is presented with a warning message, and the option to merge to e-mail message is disabled. Otherwise this would result in the user having to click a message box for each merged message, which would soon become very tedious. Where the macro cannot identify whether the spell check option is selected or not (which one user reported as a problem) the message below right is produced each time the add-in is run, whatever the setting in Outlook.

Note:

The option to check whether the spell check option is available uses a call to the Shell32.dll object library. If you get an error message when you begin, especially on Windows 64 bit operating systems, it is an indication that Shell32.dll is not present or, more likely, not registered. If that occurs, download the instructions for registering the file.

 

You can disable the spell check in Outlook 2010 from Tools > Options > Spelling, and in Outlook 2010 from File > Options > Mail

 

The first dialog (after the disclaimer when presented) is to choose the type of merge document. You may select common attachments to add to all messages, or you can add the attachment name(s) to a field in the data file and send individually targeted attachments to the recipients. For creating pre-prepared individual personalised attachments, you may also find the Individual Merge Letters add-in useful.

If you choose the options to merge to PDF or Word document format. The active document itself becomes the attachment. You can add further attachments if you require.

Note:

Although the add-in is intended to be used to merge as (or with) attachments, the attachments themselves are not an essential part of the process. You can, if you wish, merge a Word document to an e-mail message body using this add-in without any additional attachments. Do however note that Word document format and html-e-mail message formats are entirely different from one another and merging a document to the body of an e-mail message may not produce the results you expect. You can check the layout in Word's Web view.

Note also that when merging to the body of an e-mail message, the signature block is not automatically added to the messages. If you want a signature block, add it to the merge document before running the merge.

 

 

The Message tab dialog is context sensitive. Further fields are displayed dependent on the selection of Merge Destination.:

  

 

Merge to Word Document and to PDF produce a similar range additional fields, however the Word attachment has the additional option to save as word 97-2003 DOC format or Word 2007-2010 docx format. Some of the fields are mandatory. When all the required fields are completed, the 'Continue' button becomes available.

Note:

Where records share the same data in the field used for naming the document attachment, the first matching record is named using the field value. With subsequent matching records, the record number is appended to the name field value in brackets e.g. Filename(93).docx.

Where the field used to name the document attachments is empty the document is named 'No Name' with the record number in brackets e.g. No Name(27).pdf.

 

From version 3.4 you may also include multiple e-mail addresses in the e-mail field, provided the addresses in the data source are separated by semi-colons as shown below. The BCC check box directs the e-mail addresses to the BCC field, thereby hiding the other recipients from one another. The BCC check box value is retained between merges until changed.

 

Additional Attachments
 

In addition to the option to send the merge document itself as an attachment, the add-in also provides for the inclusion of additional attachments. These can be attachments selected from field(s) in the data  source containing the filename(s) and path(s) of the 

Complete the Additional Attachments fields if required then click Continue

Invalid e-mail addresses

 

It is essential that the e-mail addresses in the data source are both present and valid. The add-in will examine all the e-mail addresses in the record set and if any addresses do not meet the required standards for e-mail address formats, the process will be stopped and you will see a warning message and the erroneous record numbers and associated e-mail addresses are listed in a new document to help you locate and correct them. Note that it is the record number shown and not the row number in the Excel worksheet.

This function caters for the vast majority of possible e-mail address configurations, however should you discover a genuine e-mail address reported as erroneous, or an erroneous address that is not flagged as incorrect then please e-mail me with the details so that I may modify the error trapping.

 

When 'Continue' is clicked, the messages are sent to a temporary sub folder of the Outlook drafts folder (to ensure a unique location). You will have the choice of removing the temporary folder later when you send the messages. The function looks for the presence of the folder and if it is not present will create it. There is an additional button on the ribbon that provides a function to remove the temporary folder should you change your mind about retaining it. When removed the temporary folder is removed completely. It is not merely moved to the Deleted items folder.

The temporary folder allows the safe examination of the messages and attached documents produced, before committing to sending them. They will only be sent when the 'Send Messages' button is clicked.

If you have Outlook configured to send messages immediately when connected (see below), clicking the 'send messages' button, irretrievably sends the messages to their destination e-mail addresses.

If you have the option set not to send messages immediately when connected, then you have a further opportunity to change your mind. However if you choose not to send at the prompt, then you must use the Outlook Send and Receive function to send on the messages. The button on the Word Mailings ribbon only sends messages that are in the temporary folder.

 

At various times you may see one of the following error and information messages:

 

Note:

1. The merge to e-mail message option is dependent upon the option to send the current document to an e-mail recipient being available in Word. If you find that this option does not produce any messages in the Outlook outbox, then the most probable reason is that this option is not available.

Its omission is caused by a MAPI error. Repairing Office from the Windows Control Panel add or remove programs applet should fix it. Ensuring Outlook is the default e-mail application in Windows should also fix it, but doesn't always. This is not the fault of the add-in, but of the host application. As a quick check, add the Send To Mail Recipient command from the All Commands section to the Quick Access Toolbar. If there is a problem, the command will be grayed out. This issue does not affect the alternative merge options provided.

2. When using the add-in it is possible that you will encounter the error message shown in the next illustration in your document attachments.

This is another good reason to heed the note in large red type at the end of this page.

The error occurs because the merge fields in the document are replaced with docvariable fields. However, because of the way mail merge ignores certain characters that may be used in the data source field names, the values that end up in the document variables may not match the variable names in the docvariable fields.

There is no documentation, that I have been able to find, that discusses how Word mail merge handles field names, and, worse still, when there are several similar field names, the mail merge renames the fields to avoid conflicts. I have trapped all those unwanted characters that may reasonably found in a field name, but I cannot do anything about your field naming with similar field names.

If you see such an error in any of your merge documents, check out the field names, before reporting the issue to me. Toggle the display of fields to display the errant field construction, so that you may cross reference it with the corresponding field in the data source. The character that is different in the Excel data source from the Word field is the one that needs to be fixed to make it work correctly. Ensure especially that there are no leading spaces in your column headings

If you are unable to edit data source for whatever reason, and this issue is thus insurmountable, let me know the character in question and I will add it to the list of corrections. I do not anticipate that this will occur very often.

 

3. You may encounter the following error message when you select Start Merge from the ribbon. This message suggests a problem with the Excel data source. In particular look out for empty and especially hidden columns. The add-in addresses the Excel data directly. It is not a conventional mail merge. Consequently if the macro cannot access the data it requires, the error message is created.

 

A typical data file could be something like:

Microsoft Exchange e-mail accounts

 

It has been brought to my attention that with Microsoft Exchange e-mail accounts (see first illustration below) the macro will produce an error when you attempt to send the messages using the add-in. You should be able to overcome this by setting the e-mail account name to your e-mail user name - see second illustration below.

WARNING!

If you click the Send button on the ribbon, any messages in the application's temporary folder will be sent to the recipients of those messages, so when testing, ensure that folder is cleared before proceeding to use the application with live data.

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